Internship: IT Support&Infrastructure (H2/2026), Massy

About Quandela

Quandela stands as a global leader in quantum computing, driven by groundbreaking technology and a strategic vision for scaling quantum solutions. The company’s unique ability to offer both hardware and software solutions, along with its commitment to build energy efficient datacenters and scalability, positions it to play a key role in the next wave of innovation, and in many strategic and sovereign industrial sectors.

Description of the Team

You will join the IT team and contribute to the daily support of internal users while taking part in small infrastructure and continuous improvement projects. The team supports a fast-growing international environment and works across workstation deployment, user support, local network operations, IT asset management, and documentation.

This internship is a hands‑on opportunity to gain practical experience in IT support and infrastructure within a deeptech company. The role is mainly focused on helpdesk activities, workstation preparation and deployment, basic network support, and participation in small IT projects that improve daily operations.

Your Key Responsibilities User Support&Helpdesk

Provide first‑line support to internal users for hardware, software, access, and peripheral‑related issues

Handle and follow up on support requests through the ticketing system or direct interaction

Troubleshoot common workstation and user environment issues in a clear and structured way

Escalate more complex incidents with proper diagnostics and relevant context

Workstation Deployment&IT Asset Management

Support onboarding, offboarding, and internal moves

Maintain accurate inventory records for hardware and software assets

Small IT Projects&Continuous Improvement

Participate in small IT projects such as equipment rollouts, process standardization, and simple automation tasks

Help improve internal support processes and operational efficiency

Create or update technical documentation and user guides

Suggest practical improvements to simplify support and strengthen reliability

Education&Background

Currently pursuing a degree in IT, systems administration, networking, or technical support

Looking for an internship with strong operational exposure and hands‑on learning starting in March or April 2026

Technical Skills

Good basic knowledge of Windows environments and workstation support

Basic understanding of networking concepts such as IP, DNS, DHCP, VLANs, and Wi‑Fi

Familiarity with standard IT tools and troubleshooting methods

Initial exposure to scripting or automation is a plus

Soft Skills

Strong service mindset and willingness to help users effectively

Good organizational skills and attention to detail

Ability to troubleshoot issues methodically and communicate clearly

Eagerness to learn, adapt, and work in a collaborative environment

Languages

Fluent communication in French

English is a strong plus for day‑to‑day support interactions

Swile Card (meal vouchers)

50% participation in transportation costs

Possibility of remote work

Internship Allowance between€1,200 and €1,400 per month

1,5 days off per month, cumulative

What we also offer

A challenging and innovative work environment at the heart of quantum computing.

A diverse and collaborative company culture.

Opportunities for professional growth and skill development.

At Quandela, we believe that the strength of our team is the plurality of experiences, perspectives, and journeys. We are committed to building a respectful, inclusive, and welcoming work environment. All applications are welcome.

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