Ops&CX Innovator: Lead Change, Grow with Data, Dijon

*This is for U.S. applicants only. If you are located internationally, please visit our "International Future Insiter".*

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*

Curious ? Come

Collaborate

with Us and Deliver

Excellence !

Positions vary in location and travel expectation

Why Insite you ask?

401k, PTO, and benefits (health, vision, dental, short/long term disability, and more) eligibility within 1 month of start date, and relocation assistance to the Cape Coral, FL area when applicable.

Also, while delivering Excellence to our employees and clients, we like to have fun!

Snacks, community volunteering, potlucks, theme days, games, clubs, and not to forget Hawaiian Fridays!

Who We Are At Insite Managed Solutions, we are a Team of problem solvers and industry disruptors who geek out over data and the opportunity to make our clients’ day to day operation more efficient.

We partner with our clients to optimize call center operations, customer experiences, and workforce management—without the corporate fluff. We believe in hands-on collaboration, real results, AND having fun while doing it!

What We Do We make operations better. Plain and simple. Our specialties include:

Workforce Management:

Forecasting, staffing, and making sure the right people are in the right place

Training&Development:

Creating engaging learning experiences that enact change

Operational Assessments:

Finding gaps, optimizing processes, and reducing costs

CX&Technology Solutions:

Leveraging the latest tools and technologies to create seamless customer experiences

The Source:

Helping our clients find the right talent quickly and efficiently—the first time

Why Insite If you’re skilled, passionate, driven, and love problem solving, we want you on our radar—even if the perfect role for you isn’t open yet! Here’s why you will love working at Insite:

Innovation Rules:

We embrace fresh ideas and creative problem-solving

Team First:

We work together, support each other, and celebrate wins

Real Impact:

Your work makes a difference—for clients, customers, and our organization

We Have Fun:

Work should be rewarding, but also enjoyable. Expect a culture where innovation, humor, and collaboration thrive!

Opportunities Abound:

Whether you want to specialize, lead, or try something new, we’ve got room for you to grow

Balance Matters:

We know life happens outside of work, and we support that

Who We Are Looking For We are always on the hunt for top talent in:

Call Center/BPO Operations

Workforce Management&Forecasting

Training&Instructional Design

Customer Experience Strategy

Process Improvement (Lean/Six Sigma a plus!)

Technology&Contact Center Solutions

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