ASSET DEVELOPMENT SPECIALIST, Dunkirk

Position Data: Title: Asset Development Specialist

Grade: 7 Exempt, Non-Exempt X

Reports to: Housing and Community Development Deputy Director

Basic Function or Position Summary: Responsible for providing financial literacy, homeownership, credit counseling, debt restructuring, foreclosure prevention and bankruptcy services. The position also supports customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program and other tenant-based services. Hours per week: 35 (Monday - Friday 8:30am to 4:30pm). Salary $19.66 hourly.

Security Clearance: CAPTAIN Security Access level 4, V, R

Position Responsibilities and Specific Duties:

Provide the following services for customers

Assist in development of a plan to attain customer's housing and asset goals that is consistent with the customer's other life goals and integrated with other services the customer receives

Financial literacy

Credit/debt counseling

Homeownership pre-purchase counseling

Post homeownership counseling

Default/foreclosure prevention

Bankruptcy counseling

Housing analysis

Housing searches

Track and report customer progress along asset continuum

Track service data, input and maintain program tracking database. Reporting and data analysis as needed

Comprehensive knowledge of divisional service options

Ability to articulate individual accountability and responsibility in a positive way - thus facilitating customer buy-in

Looks for ways to improve and promote quality; applies feedback to improve performance

Promotes agency mission

Maintains confidentiality and complies with the code of ethics

Maintains consistent professional customer service

Job performance incorporates integrated service delivery model while promoting self-sufficiency

Other duties as designated by supervisor

Key Working Relationships:

Internal: Housing and Community Development Deputy Director, Division Management and staff

External: Customers, Lenders, Creditors

Supervisory Scope:

Number of staff supervised: 0

Titles supervised: N/A

Organizational Responsibilities:

Adheres to all policies and procedures

Gathers appropriate documentation and tracks outcomes

Participates in organizational committee structures as appropriate

Participates in organizational and divisional management systems

Knowledge, Skills Required:

Associate degree in Sciences Business, Human Services, required; Bachelor's degree in Sciences Business, Human Services preferred

A minimum of one year experience in human, housing or financial services required

Strong communication skills/verbal and written

Strong Computer Skills

Good interpersonal skills: consistent even attitude towards all customers

Strong customer engagement and communication skills

Bilingual preferred

Good organizational skills, timely reporting

Demonstrates sound judgment and problem solving ability

Good written skills

Physical:

Ability to lift up to and including 10-25 pounds of physical effort

Special Requirements

Must be able to provide consistent even tempered customer service at all times

Flexibility in work schedule

Ability to pass NYS criminal background clearance upon hire and every 5 years thereafter

Valid Driver's license

Reliable transportation

Ability to travel throughout the county

Works compassionately with a diverse population

Experience navigating community programs

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