Destination Manager, Chamonix&Pays du Mont-Blanc (CDI), Passy

Eterniti is the leading operator of vacation rentals in iconic holiday destinations. We manage over€2 billion in assets under management and operate more than 800 properties across Europe and North America.

Emerald Stay, our 4 * brand, seeks a proactive and solution‑oriented manager to oversee the second largest Emerald Stay destination, comprising a portfolio of 40+ properties.

RESPONSIBILITIES Team Management

Lead a high‑performing local team of seasonal staff with an empowering, trust‑based leadership style.

Drive performance through clear objectives and regular feedback.

Support individual growth and skill expansion.

Foster a strong service culture and team engagement.

Lead through change and scaling phases.

Quality and Operations Management

Represent Emerald Stay locally.

Ensure quality and brand standards are maintained.

Handle maintenance needs and develop a network of providers.

Manage relationships with key providers and partners.

Develop new partnerships with local providers.

Share recommendations that optimise operations.

Participate in property inspections pre‑arrival and post‑departure.

Assist in linen and stock management.

Guest Relationship Management

Participate in guest visits.

Share local recommendations, particularly off‑the‑beaten‑path activities.

Ensure specific guest needs are met (VIP treatment, baby equipment, etc.).

Upsell services to guests.

Intervene in case of guest emergencies or escalated situations.

Owner Relations Management

Maintain relationships with owners in your destination in close cooperation with our Barcelona team.

Integrate newly signed properties into the Emerald Stay portfolio following our onboarding process (inventory creation, photo‑shoot coordination, etc.).

Other Responsibilities

Depending on seasonality and your bandwidth, you may be involved in additional operational aspects.

KEY INFORMATION ON THE POSITION

Employment start: beginning of August 2026.

Full‑time permanent contract.

A computer and a professional cell phone will be provided.

A professional vehicle may be provided.

Access to our office in Passy.

Work days and hours may vary in line with hospitality demands.

ABOUT YOU Must‑haves

Entrepreneurial mindset: open to the unknown, creative, flexible, with a can‑do attitude.

Minimum 5 years of work experience, including at least 3 years managing premium hospitality operations.

Strong knowledge of Chamonix and the Pays du Mont‑Blanc, and possibly an existing network there.

Excellent interpersonal and team collaboration skills.

Strong organisational and communication skills, both written and verbal.

Experience in managing team members and enjoyment of that role.

Comfortable speaking with HNWI (High Net Worth Individuals).

Ability to manage stress and avoid being overwhelmed.

Detail‑oriented, open‑minded and positive.

Capability to multitask and work independently.

Fluency in French and English.

Strong commitment to continuous personal and professional development.

Nice‑to‑haves

Experience working for a fast‑growing company.

Degree in hospitality management.

Experience with Mews, our Property Management System.

Passion for hospitality and industry innovation.

Knowledge of an additional language.

BENEFITS

Emerald Stay membership:

10% discount on all-year‑round Emerald stays.

50% discount on selected properties during low season.

Discount on services in all destinations.

Quarterly performance bonus linked to personal objectives.

Birthday off.

Well‑being programme: up to €300 annually for wellbeing expenses from first anniversary.

Coaching programme for supervisors and above from first anniversary.

Team member referral programme.

Property referral programme.

Regular optional team events.

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