Engagement Manager h/f, Châtillon

We are an

innovation leader in automation and digitalization . Passionate about technological innovation and closely collaborating with partners and customers, we care about the

digital transformation in the process and discrete industries . With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain.

Do you want to drive commercial growth and shape the future of digital transformation?

We're seeking an experienced

Engagement Manager

to support the growth and transformation of our Consulting and Services teams. You'll become the

commercial referent for service delivery , responsible for

developing service proposals for transformation programs

across our PLM and MOM technologies on

medium to large-scale engagements

with significant Cloud/SaaS transformation strategies. You'll ensure

optimal customer experience

from proposal development through final delivery while

building lasting partnerships

with our clients. This is your opportunity to make a real impact in a dynamic, innovative, and human-centered environment!

Responsibilities

Build and develop business relationships within client accounts, driving the positioning and value of engagement to ensure a consistent and professional experience throughout projects

Collaborate with sales and pre-sales teams to identify and manage engagement with all relevant external and internal partners

Develop service contracts by leveraging your commercial skills to ensure projects are delivered within time, budget, and quality objectives

Lead commercial negotiations of Services with clients in collaboration with Sales teams, establishing clear conditions for project implementation

Support the company's "Move to Cloud" strategy by building adapted service offers that meet evolving customer needs

Achieve assigned service order and margin targets on existing and new named accounts

Work with Service management to request and assign qualified resources to key project positions, ensuring proper organization for successful execution

Qualifications

Engineering degree or equivalent qualification

Significant experience in establishing or delivering service offers for digitalization projects within service or software companies

Proven experience in managing partner ecosystems, including Value Added Resellers and System Integrators

Experience in leading teams within a service organization

Deep knowledge of the PLM, CAD, MOM, ERP market and other industrial software landscapes

Strong understanding of customer processes in product development, production, and maintenance

Familiarity with software deployment and service delivery strategies (Agile, Waterfall, SAFe, etc.)

Fluent in French and English with strong communication skills

Ability to build relationships, persuade, and influence at all levels

Adaptable and flexible mindset with quick response to evolving requirements

Nice to have

Knowledge of Teamcenter, Opcenter, or Polarion

Experience in SaaS and subscription-based business models

Background in managing complex, multi-stakeholder transformation programs

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Siemens Software. Transform the Everyday #J-18808-Ljbffr