Enterprise Project Management Account Director, Paris

Turner&Townsend is seeking a highly motivated and results‑oriented Enterprise Project Management (PJM) Account Director to champion growth and strategic account leadership within the Life Sciences Sector of our global Enterprise client portfolio.

Strategic Alignment&Account Planning

Partner with the Global Account Director to translate the client’s real estate strategy into actionable project delivery.

Assist the Global Account Director in developing and executing tailored project strategies.

Coordinate among project teams to align variable and dedicated Project Leaders with the client’s operations, support functions, and relevant expertise to grow the account.

Operational Excellence&Client Service Delivery

Support delivery of project‑management services to assigned projects, ensuring consistent quality, operational efficiency, and client satisfaction.

Monitor operational efficiency and profitability of the client’s projects and report observations to the Group Account Director.

Foster a culture of client‑centricity within the project teams, championing proactive and responsive approaches to client needs.

Act as a local escalation point for complex project issues, ensuring timely and effective resolution while safeguarding client relationships.

Develop and improve process playbooks, implement change management, governance, structure, and risk management including safety protocols.

Growth&Business Development

Support project teams in identifying and pursuing new business opportunities within the client account.

Collaborate with the Group Account Director to realize the overall account growth plan and coach project teams accordingly.

Leverage sector knowledge and market insights to help project teams develop compelling solutions and presentations that showcase the value of Turner&Townsend’s services.

Drive cross‑selling initiatives with the Group Account Director, promoting the full spectrum of Turner&Townsend’s capabilities to maximize account penetration and growth.

Actively participate in client meetings and presentations, building strong relationships and positioning Turner&Townsend as a trusted advisor.

Team Leadership&Collaboration

Provide day‑to‑day leadership, direct management, and oversight for the client’s account teams.

Foster a collaborative, high‑performing project‑team environment, promoting knowledge sharing, best‑practice dissemination, and a unified client‑focused approach.

Work closely with the Group Account Director to ensure execution of the client’s account plans with consistent service delivery across the real‑estate portfolio.

Qualifications&Experience

Bachelor’s degree in business, engineering, a relevant AEC field, or equivalent experience.

Experience in principal construction delivery is preferable.

Accreditation (preferred) within one or more recognized project‑management certification programs.

10+ years of experience in a client‑facing project‑management or professional‑services role, with a proven track record of delivering exceptional client service.

Experience with Life Science sector clients is highly desirable.

Strong understanding of project‑management methodologies, best practices, and industry trends.

Excellent communication, interpersonal, and stakeholder‑management skills, with the ability to build strong relationships at all levels of an organization.

Proven ability to navigate complex matrix organisations and collaborate effectively across diverse teams and geographies.

Strong commercial acumen and a proactive approach to identifying and pursuing growth opportunities.

Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend were consolidated into a single global business entity. As a candidate applying for this position, you may be hired onto a CBRE contract initially.

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