Customer Experience Specialist (French&English) W/ …, Saint-Etienne

Overview

Position: Bilingual Customer Experience Specialist (French&English) WITH Relocation to Portugal. Kickstart your international career in sunny Portugal! Join a vibrant, supportive team in Lisbon or Porto and work with some of the world's leading brands as a

Bilingual Customer Experience Specialist . Whether you’re looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment. Whats in It for You?

Competitive Salary

Earn 13,000 to 15,500 per year Meal Allowance

Enjoy delicious meals on us Transport Allowance

Get to work with ease Health Insurance

Coverage from Day 1, free after 6 months Performance Bonuses

Earn more based on your success Relocation Support

We’ll help you settle in smoothly Your Day-to-Day

As a

Customer Experience Specialist , you’ll be the first point of contact for customers across various channels – phone, email, chat, and social media. Your mission: deliver top-notch service, solve problems, and leave customers feeling supported and valued. Responsibilities: Help customers with orders, questions, and tech issuesEngage across multiple communication channels Tailor your tone and approach to match brand guidelines Resolve escalations with professionalism and empathy Log cases and interactions with accuracy and care Qualifications: Experience in customer support (voice, email, or chat) is a big plus Tech-savvy or have troubleshooting experience? Even betterExcellent communication and multitasking skills Cool under pressure, with a positive attitude Fluent in

French

and

English Why Join Us?

We’re not just offering a job—we’re offering an adventure. Live and work in one of Europe’s most beautiful countries, develop your career with international brands, and be part of a team that truly values people. Apply today and take the leap toward a rewarding global career in Portugal!

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