PRODUCT ENGINEER, Montlhéry

Chez Eneria, nous concevons et mettons enœuvre des solutions innovantes pour produire, gérer et optimiser l’énergie. Spécialistes des moteurs et groupes électrogènes, nous accompagnons nos clients vers une énergie plus fiable, durable et performante. Job Description Summary

JOB PURPOSE: On the basis of activities assigned by his/her hierarchy, the product engineer provides support (expertise, training, etc.) to operational teams and users, on a range of products. He/she is a privileged technical contact between operational teams and the manufacturer. Significant Activities

Technical expertise

Source, synthesize and disseminate technical product information (developments, applications, catalogs, etc.) Act as a technical reference for internal and external stakeholders and intervene on customer installations (technical support, diagnostics, etc.) Ensure the technical proposal of service and maintenance offersParticipate in the appraisal of complex litigation cases based on expert appraisals, in collaboration with the Service Department Support purchasing teams by providing technical expertise to rationalize purchasing strategy (suppliers, costs, etc.) Contribute to the continuous improvement of products and be a driving force in solving technical problems, in collaboration with the manufacturerMonitor technical developments (applications, functionalities, etc.)

Operational support

Help support operational teams (technical data sheets, maintenance, etc.) on a product range Retrieve and track product operating procedures and maintenance plans

Manufacturer support

Be the privileged contact with the builder (information reporting, etc.) Make the technical case for warranties and present the inherent costs to the manufacturer

Technical training

Design and run internal and external training courses (operational teams, customers, etc.) on the product range (functionalities, developments, etc.) Participate in the continuous improvement of the technical training offer

Responsibilities and Scope for Action

Accompany and support internal and external stakeholders on a range of products Contribute to the training of internal and external stakeholders on a range of products Contribute to optimizing product maintenance Manage and negotiate requests for exceptional financial contributions from the manufacturerAct as a privileged contact for internal and external stakeholders (manufacturers, customers, operational teams, etc.) Know and apply internal and external compliance procedures and rules Professional Knowledge

5 years' higher education in a technical or engineering field and/or 5 years' significant experience preferred. Specific Knowledge

Technical skill(s)

In-depth product knowledge (range, features, etc.) Knowledge in-depth in the field technical (mechanical, electrical, electrical engineering, hydraulics, etc.) General knowledge of IT tools and information systems Advanced intermediate English (B2)

Behavioral skill(s)

Rigor Analytical skills Active listening Perseverance Interpersonal skills Pedagogy Team spirit

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