Solutions Architect (Client-Facing), Strasbourg

Gravitee

is a

2025 Gartner® Magic Quadrant™ Leader , on a mission to

govern the world’s intelligence .

We deliver the industry’s most advanced platform for

Any API, Any Event, and Any AI Agent , trusted by global leaders like Michelin, Roche, and Blue Yonder.

The Mission : We are the first to bridge traditional API Management with the new frontier of

AI Agent Security

The Momentum : A high-growth Leader - combining market credibility with startup speed

The DNA : We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure

Don’t just watch the AI revolution. Build the infrastructure that controls and secures it.

The Role AI is reshaping how organizations build, ship, and scale digital products and APIs are the connective tissue that makes it possible.

We are currently recruiting for an experienced Solutions Architect to join our growing business. This is a highly technical, customer-facing role focused on onboarding enterprise customers onto the Gravitee platform and helping them successfully deploy API management solutions into production environments.

You’ll work directly with enterprise customers to understand their existing architecture, map out integration strategies, and design how Gravitee fits into their cloud or on‑prem environments. You’ll then take a hands‑on role implementing and deploying the platform, helping customers successfully launch into production while acting as a trusted technical advisor throughout the onboarding and implementation lifecycle.

We’re open to candidates from Solutions Engineering, Platform Engineering, Professional Services, DevOps, Support Engineering, or implementation-focused TAM backgrounds. Prior customer-facing experience is helpful, but strong technical implementation skills, communication ability, and curiosity aremore important.

What You’ll be Doing At Gravitee, impact isn’t abstract, it’s visible. In this role, you will:

Lead enterprise customer onboarding and implementation projects for the Gravitee platform

Run architecture discovery sessions to understand customer environments, integrations, infrastructure, and technical requirements

Design and implement API management solutions across cloud and on‑prem environments

Deploy and configure Gravitee using Docker and Kubernetes within customer environments

Work closely with customer engineering and platform teams to guide production rollouts and technical adoption

Troubleshoot complex technical and integration issues during onboarding and deployment phases

Act as the primary technical point of contact during implementation and go‑live activities

Document customer architectures, implementation decisions, and technical best practices

Partner with Product, Engineering, and Support teams to advocate for customer needs and resolve technical blockers

Support demos, workshops, enablement sessions, and customer education initiatives

Maintain ongoing customer relationships post go‑live to ensure customers continue getting value from the platform

Your impact will be visible, measurable, and global.

Strong technical background within SaaS, cloud, platform, infrastructure, or software environments

Experience working with APIs, integrations, platform technologies, or modern cloud-native architectures

Hands‑on experience implementing or deploying technical platforms into customer or production environments

Experience with Docker and/or Kubernetes deployments

Ability to understand customer architectures and design implementation approaches across cloud or on‑prem environments

Strong troubleshooting and problem‑solving skills across integrations, infrastructure, and platform deployments

Clear communicator who can explain technical concepts in a practical and understandable way

Comfortable working directly with customers, engineering teams, or internal stakeholders during implementations

Ability to travel when required

Desired Skills

Experience with API Management platforms and exposure to authentication and security concepts such as OAuth2, JWT, SSO, LDAP, or API security

Experience with scripting or development languages such as Java or Python

Experience working in Solutions Engineering, Platform Engineering, Professional Services, Technical Consulting, DevOps, Support Engineering, or implementation-focused TAM environments

Experience working in startup or scale-up environments

Additional European language skills are a plus

Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well.

You’ll do well here if you:

Care deeply about quality, clarity, and impact

Are curious, adaptable, and excited by emerging technologies like AI

Take ownership and follow through

Value collaboration, openness, and continuous improvement

Bonus points if you’ve worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most.

Life at Gravitee At Gravitee, we invest in humans, not just roles.

You’ll get:

Competitive medical coverage

Pension / 401k program options

Stock options - you build it, you own it

25 days holiday + in‑country national holidays

3 mental health days + wellness allowance

Your birthday off

Professional development budget to fuel your growth

Hybrid work culture: 1x monthly travel to the London office to collaborate in person (travel expenses covered by Gravitee)

Quarterly team events + annual offsite at an exciting location

A meaningful, progressive, global company culture that is as fun as it is hardworking

Endless growth opportunities

At Gravitee, we believe diverse perspectives make better products and stronger teams.

At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.

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