Product Engineering Program Manager, Valence

We are hiring an Engineering Program Manager to serve as a critical bridge between internal stakeholders and our development team as we expand and evolve our proprietary platform, Valence. This hybrid role blends level 1 technical support, project coordination, sprint oversight, and light development work. You'll triage bugs and feature requests, contribute to the codebase when needed, and ensure seamless communication between technical and non-technical teams.This is an ideal role for a technically fluent, systems-minded generalist who can balance day-to-day support with long-term program execution. You'll be responsible for driving development timelines, coordinating agile sprints, and supporting SOC 2-aligned practices in documentation, release cycles, and issue resolution.Key Responsibilities

Triage and respond to Level 1 technical issues raised by internal users or clients Assist with light development tasks, integrations, or debugging within the codebase Serve as a liaison between non-technical stakeholders and the development team, ensuring clear and consistent communication Own and manage technical project timelines, coordinating sprint planning, task prioritization, and release cyclesEnsure team workflows and documentation align with SOC 2 compliance standards Maintain structured documentation for features, systems, and deployment processes Contribute to API design and documentation for external partner integrations Identify and propose opportunities to leverage AI tools or automation for internal efficiencyCoordinate across distributed internal and external teams to keep projects on track and stakeholders aligned Communicate updates, risks, and blockers proactively to technical leadership Qualifications

You should meet

one

of the following: 2+ years of experience in a hybrid technical role, supported by a degree in Computer Science, Engineering, or a related field OR 5+ years of experience in software support, QA/testing, or technical project management within a SaaS or product-led environment OR Equivalent practical experience supported by technical certifications (e.g., AWS, Agile/Scrum, DevOps)And ideally, you have: Experience building or supporting software in financial services, fintech, or fund administration environments Hands-on experience with modern front-end frameworks (React, Vite, Redux, Tailwind) Working knowledge of backend technologies (NestJS, Node.js, Laravel, PHP) Familiarity with PostgreSQL, Redis, and AWS-native infrastructureExperience working in DevOps environments (GitHub Actions, GitLab, Docker, ECS) Prior exposure to API development, integration, and documentation best practices Understanding of how AI tools (e.g., OpenAI, Zapier, ML APIs) can be applied to enhance internal workflows Experience managing sprint cycles, development roadmaps, and coordinating technical project delivery using platforms such as Jira, Asana, or Monday.comFamiliarity with SOC 2 compliance frameworks, particularly related to documentation, deployment, and access control Strong communication and interpersonal skills, with the ability to clearly translate between technical and non-technical stakeholders A self-starter mindset with the ability to independently manage competing priorities in a fast-paced environmentCompensation

The compensation for this position is competitive and ranges from $120,000-$160,000 annually, depending on experience and qualifications. In addition to the base salary, eligible candidates may receive profit units as part of Vector's comprehensive compensation package. Specific details will be discussed during the interview process. Vector is committed to providing fair and competitive compensation, ensuring compliance with all applicable state requirements.How to Apply

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