Services Manager h/f, Viry-Châtillon

Job Family:

Software

Req ID:

498520

Siemens Digital Industries Software

is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

We are seeking a

Services Manager

to lead a team of Project Managers delivering high‑quality, value‑driven services to our customers. This role includes strong exposure to

strategic customers, executive stakeholders

and cross‑functional teams. You will ensure excellence in project delivery while driving operational rigor and contributing directly to our

P&L performance , including revenue, cost, margin, and orders forecasting.

Key Responsibilities

Lead and mentor

a team of Project Managers to ensure successful delivery of customer projects and overall operational excellence.

Act as a

senior escalation point

for project, operational, and customer issues, engaging confidently with senior and executive stakeholders.

Drive

forecasting, consolidation, and financial oversight

for the services organization, ensuring accurate visibility of revenue, costs, margins, and orders.

Ensure consistent adoption of best‑practice

project management methodologies

and governance processes.

Build and maintain strong relationships with customers at senior levels to support project success and long‑term value realization.

Collaborate with Sales, Services, Finance, and other internal functions to support pipeline planning and business execution.

Contribute to continuous improvement initiatives to enhance delivery quality, customer satisfaction, and operational performance.

Required Qualifications

Proven experience leading Project or Professional Services teams in a customer‑facing environment.

Strong background in

project management , ideally with experience managing complex, multi‑stakeholder engagements.

Solid understanding of

financial management , including forecasting and P&L drivers.

Excellent communication and executive‑level stakeholder management skills.

Strong organizational and coaching skills, with a focus on developing high‑performing teams.

Bachelor’s degree in engineering, business, or a related field; advanced degree or project management certification is a plus.

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Organization:

Digital Industries

Job Type:

Full-time

Category:

Customer Services

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